Monitoring and Evaluation (M&E) for National Health Insurance (NHI) schemes involves systematically tracking performance, coverage, financial protection, and equity outcomes. It uses data systems, indicators, and analytics to inform policy decisions, improve service delivery, and ensure progress toward Universal Health Coverage (UHC).
Many NHI schemes struggle with weak data systems, fragmented reporting, and limited use of analytics. This results in poor visibility into coverage gaps, inequities, inefficiencies, and financial risks—hindering effective policy adjustments and system performance.
This course equips participants with practical M&E frameworks, tools, and methodologies to design and implement robust monitoring systems for NHI schemes. It emphasizes data-driven decision-making, equity analysis, and performance tracking to strengthen UHC outcomes.
Key Concepts Covered
• M&E frameworks for health insurance systems
• UHC indicators (coverage, financial protection, service quality)
• Data collection, management, and validation
• Equity analysis (gender, income, geographic disparities)
• Performance dashboards and reporting
• Claims data analysis and utilization review
• Impact evaluation and policy feedback loops
• Digital health information systems
Participants will apply skills to:
• Track NHI coverage and enrollment trends
• Identify underserved populations and equity gaps
• Monitor financial protection and out-of-pocket spending
• Analyze claims data for efficiency and fraud detection
• Improve policy decisions through data insights
• Strengthen accountability and transparency in NHI systems
By the end of the course, participants will be able to design and implement effective M&E systems, analyze health insurance data, and improve UHC performance and equity.
Duration
5 Days
Who Should Attend
• Health insurance administrators and managers
• M&E specialists and data analysts
• Health ministry officials and policymakers
• Public health program managers
• Health economists and researchers
• Digital health and IT professionals
• Donor agencies and development partners
Individual Impact
• Strengthen skills in M&E design and implementation
• Improve ability to analyze health insurance data
• Enhance capacity in equity and coverage analysis
• Build expertise in performance reporting
• Improve data-driven decision-making
Organizational Impact
• Improve visibility into NHI performance
• Strengthen accountability and transparency
• Enhance equity in health coverage
• Improve efficiency and reduce waste
• Support progress toward UHC goals
By the end of this course, participants will be able to:
• Design M&E frameworks for NHI schemes
• Define and track UHC indicators
• Analyze claims and utilization data
• Identify and address equity gaps
• Develop dashboards and reporting systems
• Strengthen data quality and validation
• Use M&E insights for policy improvement
Module 1: Foundations of M&E for Health Insurance
• Overview of NHI systems and UHC goals
• Role of M&E in health financing
• Key performance indicators for NHI
• Data sources and systems
• Exercise: Assess current M&E systems
• Case Study: M&E improving NHI performance
Module 2: Data Systems and Management
• Data collection methods and tools
• Health information systems and integration
• Data quality assurance and validation
• Data governance and privacy considerations
• Practical: Design a data collection framework
• Case Study: Strengthening data systems
Module 3: Coverage, Utilization, and Financial Protection Analysis
• Measuring coverage and enrollment
• Analyzing service utilization patterns
• Tracking out-of-pocket expenditures
• Identifying inefficiencies and gaps
• Exercise: Data analysis scenarios
• Case Study: Improving financial protection
Module 4: Equity Analysis and Targeting
• Measuring equity in health insurance
• Disaggregating data (gender, income, geography)
• Identifying vulnerable populations
• Designing targeted interventions
• Practical: Equity gap analysis
• Case Study: Reducing disparities in coverage
Module 5: Reporting, Evaluation, and Policy Use
• Developing dashboards and reports
• Communicating findings to stakeholders
• Impact evaluation methods
• Using data for policy and program improvement
• Capstone Exercise: M&E framework for NHI
• Case Study: Data-driven policy reform
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