Training on Change Management for Records Programs
Course Overview
Many records management initiatives fail not because of weak policies or technology, but because organizations underestimate the human side of change. Employees may resist new processes, managers may hesitate to alter established workflows, and governance initiatives may struggle without strong organizational support. Change Management for Records Programs equips professionals with the strategies and leadership skills needed to drive successful adoption of records management initiatives.
This course focuses on managing the organizational and behavioral aspects of records governance. Participants will learn how to build executive sponsorship, communicate the value of records programs, and guide teams through policy and system transitions. The training emphasizes stakeholder engagement, communication strategies, and practical tools to turn resistance into collaboration.
Through practical exercises, case studies, and scenario-based learning, participants gain hands-on experience in designing change strategies for records management programs. They will explore techniques for coaching teams, implementing governance frameworks, and ensuring long-term adoption of records policies and systems.
By the end of the training, participants will be able to lead records program transformations confidently, strengthen compliance culture, and implement governance initiatives that are embraced across the organization.
Duration
5 Days
Who Should Attend
-
Records managers and information governance professionals
-
Compliance and risk officers responsible for governance programs
-
Project managers overseeing records systems or policy rollouts
-
HR and training specialists supporting organizational change initiatives
-
Executives sponsoring governance and compliance programs
Course Impact
Individual Impact
-
Gain confidence in leading organizational change around records.
-
Learn communication techniques to reduce resistance and build support.
-
Develop leadership and influence skills that go beyond records management.
-
Understand how to coach colleagues through transitions with empathy.
-
Be recognized as both a records professional and a change leader.
Organizational Impact
-
Achieving smoother adoption of new records policies and systems.
-
Reducing compliance risks tied to poor user behavior.
-
Building a culture that values accountability and transparency.
-
Strengthening executive and staff alignment around governance.
-
Increasing return on investment for records technology and training.
Course Objectives
By the end of this course, participants will be able to:
-
Understand the psychology of change and why employees resist.
-
Apply structured change management frameworks (e.g., ADKAR, Kotter).
-
Design communication strategies that drive engagement and buy-in.
-
Develop champions and change agents within their organization.
-
Measure adoption, identify barriers, and adjust strategies for success.
Course Outline
Module 1: The Human Side of Records Management
-
Why people resist change: psychology and organizational culture.
-
The difference between compliance and true adoption.
-
How change management fits into records management projects.
-
Case Study: A failed records program and what could have been done differently.
Module 2: Frameworks and Tools for Change
-
Overview of leading change models (ADKAR, Kotter’s 8 Steps, Lewin).
-
Applying structured frameworks to records initiatives.
-
Tools for assessing readiness and mapping stakeholders.
-
Practical Exercise: Conducting a change readiness assessment.
Module 3: Building Buy-In and Communication Strategies
-
Crafting key messages for executives, managers, and staff.
-
Using storytelling to communicate the “why” behind records programs.
-
Managing difficult conversations and overcoming skepticism.
-
Practical Exercise: Role-play communication with resistant employees.
Module 4: Developing Change Champions and Driving Adoption
-
Identifying influencers and champions across departments.
-
Coaching leaders to model desired behaviors.
-
Designing training and support systems that encourage adoption.
-
Case Study: How one organization built a champion network to ensure success.
Module 5: Measuring, Sustaining, and Embedding Change
-
Key metrics for adoption and behavior change.
-
Adjusting strategies when adoption stalls.
-
Embedding compliance into workflows and culture.
-
Practical Exercise: Create a change sustainability roadmap for your own workplace.
Prerequisites
Course Administration and Investment
Whether you join us in a physical boardroom or through our virtual campus, we’ve designed every administrative detail for a seamless, professional experience.
Our fees are all inclusive during course hours.
- Covered: High level tuition, comprehensive materials (digital + physical), mid morning and afternoon refreshments, a full executive lunch, and any scheduled study visits or site tours.
- Not covered: Travel, visa fees, medical/travel insurance, personal expenses, and accommodation.
From registration to the classroom, we keep things clear and efficient.
- Registration: Find your preferred schedule, click “Register,” complete the form, and submit. Need help? Talk to us directly.
- Pre Course Assessment: After registering, you’ll receive a diagnostic survey to help facilitators tailor content to your needs.
- Joining Instructions: Once fees are paid, you’ll receive a Delegate Welcome Pack at least 7 days before the start date (venue maps, virtual access links, and pre reading materials).
We provide premium environments optimized for adult learning and networking.
- Physical Venues: Premium 4 star and 5 star executive boardrooms across our global host cities, with high tier catering.
- Virtual Instructor Led Training (VILT): High definition, interactive platforms featuring breakout rooms, digital whiteboards, and live technical support.
- NITA and Regulatory Compliance: Administrative processes align with national training authorities.
You’ll leave with tools that extend the course value far beyond the final day.
- ForElite Learner Kit: A physical or digital course manual, proprietary templates, and a curated toolkit of industry standard SOPs.
- On Site / In App Support: Dedicated course coordinators handle technical, dietary, or logistical inquiries in real time.
We validate your commitment to excellence with internationally recognized credentials.
- Attendance Tracking: Rigorous daily logging to meet corporate and regulatory accreditation requirements.
- Verifiable Credentials: Upon successful completion, you receive a certificate of course completion.
Our relationship with you doesn’t end when the course closes.
- Feedback & ROI Reporting: Detailed post course evaluations to give sponsors clear insight into training impact.
- Alumni Network Access: Every delegate joins the ForElite Alumni Network for ongoing peer to peer learning and exclusive webinars.
When is the next intake?
UpdatedWe offer customized training solutions tailored to your organization's specific needs (location, dates, content and team size).
Talk to us and we’ll guide you on the best schedule and format for your team.
Training Methodology
We turn knowledge into results. Using our P.E.A.K. Framework (Prepare, Engage, Apply, Know), every participant leaves with practical skills they can use immediately.
Proven Impact
In the last 12 months, over 1,200 professionals have applied the P.E.A.K. Framework to reduce onboarding time by an average of 30% and accelerate project delivery across 14 industries.
The outcome: Participants don’t just learn. They gain the tools, confidence, and strategy to drive measurable impact.
Tailor-Made Training and Customization
Off-the-shelf solutions rarely fit perfectly. At ForElite Training Institute, we built our Tailor-Made Training (TMT) service to embed our expertise directly into your unique strategy, culture, and operations.
We replace generic examples with scenarios from your sector (e.g., public sector, NGOs, financial services, or logistics).
Choose a format that fits your operations: intensive 3 day bootcamps or weekly sessions that minimize work disruption.
We teach directly from your actual templates, brand guidelines, or financial reports.
Host your bespoke training in any of our 21+ global cities, or we'll send facilitators to your office anywhere in the world.
Course Reviews
Share your experience to help others choose the right course.
Leave a Review
Your review will be published after verification.
Most Recent Reviews
Showing the most recent reviews.
Training on Change Management for Records Programs FAQs
Quick answers to common questions about this course
You May Also Be Interested In
Explore more courses in this category
Intermediate
Intermediate
Intermediate
Advanced
Intermediate
Intermediate
Intermediate
Advanced
SECURE YOUR COMPETITIVE ADVANTAGE TODAY.
Subscribe to the Premier Intel newsletter for weekly market insights and training updates.
About Us
ForElite Training Institute is a global institutional capacity-building and EdTech partner that empowers organizations and professionals with transformative, high-impact learning.